Frequently asked questions

Frequently asked questions
Does Wave Grocery offer home delivery services?
Yes, Wave Grocery offers home delivery services for your convenience. You can place your order online through our website or mobile app, and we will deliver your groceries directly to your doorstep. Delivery fees and times may vary depending on your location.
Can I place an order online and pick it up in-store?
Absolutely! We offer a Click & Collect service where you can shop online and pick up your order at a designated time from your preferred Wave Grocery store. Simply select the "Click & Collect" option at checkout and choose your pickup time
How can I find out about the latest promotions and discounts?
You can stay updated on our latest promotions and discounts by subscribing to our newsletter, checking our website, or following us on social media. Additionally, we have in-store flyers and promotional signage to inform you about current deals
What should I do if I have an issue with a product I purchased?
If you encounter any issues with a product purchased from Wave Grocery, please bring the item back to the store along with your receipt. Our customer service team will be happy to assist you with a return, exchange, or refund in accordance with our return policy
Are there any special services for seniors or individuals with disabilities?
Yes, Wave Grocery is committed to providing excellent service to all our customers. We offer special shopping hours for seniors and individuals with disabilities to ensure a comfortable and safe shopping experience. Additionally, our staff is available to assist with any special needs, including helping with shopping and carrying groceries to your car.


